Written by Justine Gray
In the fast pace of daily shop life, it’s easy to overlook the behind-the-scenes pieces that quietly support your visual story—things like hangers, props, mannequins, and fixtures. These elements may not always get the spotlight, but they play a big role in creating a polished, professional presentation. And over time, even the best tools show signs of wear.
Hangers are handled constantly, mannequins get bumped and scuffed, and tables chip or fade. These subtle signs of aging can slowly chip away at the overall impression of your shop. But with a little intention—and a quarterly check-in—it’s easy to stay ahead of it.
Why It Matters
Your shop’s presentation should reflect the high standards of your club. Every detail counts. Taking time each quarter to walk the floor with fresh eyes helps you catch the little things before they become noticeable distractions. Ask yourself:
- Are your hangers consistent and in good shape?
- Could a quick upgrade bring more cohesion or a more elevated feel?
- Do your mannequins and fixtures still support the look you’re aiming for—or are they starting to feel tired?
- Are there some fun themed or seasonal props that can help make your upcoming arrivals really pop? Consider where you can source them—local craft stores, home goods retailers, antique shops, estate sales, or even repurposed items from other departments on-property. A small touch can make a big impact.
- Is everything clean and in working condition? Wobbly tables, dusty shelves, or chipped paint may not seem major, but they affect the overall experience.
If something’s not working, it might be time for a refresh.
A Great Development Opportunity
This is also a wonderful task to delegate. Appointing a “prop and fixture lead” gives an entry-level team member the chance to take ownership of an important area while building their merchandising skills. Whether they’re sourcing seasonal props, managing repairs, or recommending updates, it’s a chance to strengthen their eye—and their confidence.
This type of routine responsibility can be a real resume-builder for team members growing in their golf retail careers. They’ll be able to speak to a specific and tangible contribution they made in your shop, and that matters.
The Takeaway
Staying on top of props and hangers isn’t just about keeping things looking nice—it’s about maintaining a shop experience that feels thoughtful, intentional, and aligned with your brand. It also gives your team room to grow and contribute in meaningful ways. A little maintenance each quarter goes a long way in keeping your shop sharp and your staff engaged.
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