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Tag Archives: Customer Experience

Deck the Halls: Get Your Golf Shop Ready for the Holiday Rush

Holiday Tips for the Festive Season

Ready your golf shop for the holidays with these festive decor and promotional tips for boosted sales and memorable shopping experiences.

Quarterly Checklist for Golf Shop Success

Checklist

This quarterly checklist is designed to inspire your merchandising, ensuring your golf shop operates smoothly and efficiently year-round.

Excellence Through Cross-Department Collaboration: Featuring 2024 AGM Platinum Award Winners

Excellence through Cross-Department Collaboration

Learn how 3 award-winning facilities successfully leveraged partnerships to create unique programs and events for their customers.

Driving Success: The Importance of Good Customer Service

woman showing good customer service in a golf shop

Exceptional customer service goes beyond sales; it’s about building relationships, trust, and memorable experiences.

Experiential Retail Inspiration: Lessons from Zhongshuge Bookstore

Zhongshuge Bookstore- giant library

The out-of-this-world Zhongshuge Bookstore in China’s Binjiang District exemplifies what it means to create an immersive shopping experience.

Appealing to the Senses: Cultivating a Pleasant Shop Atmosphere

Pro golf shop with open floorplan and neat displays

Captivate your customers by creating a shopping environment that appeals to their senses of sight, sound, smell, touch, and taste.

The Impact of Store Displays on Customer Experience and Expectations

Store displays play a crucial role in shaping the customer experience and setting expectations for the products and services offered. Tracy Moffatt, K&K Consulting shared that a well-designed and strategically […]