Resumes accepted via e-mail or fax.

Contact: Jim Schouller, PGA Head Golf Professional
Address: 731 Central Road, Rye Beach, NH 03871
Phone: 603-964-5335
Fax: 603-964-5335
Click to Email: jschouller@pga.com

Golf Shop Manager

Mountain Ridge CC  / Job Posted: 02/16/21

Mountain Ridge Country Club, a private upscale Golf and Country Club located in West Caldwell, New Jersey, is seeking a Golf Shop Manager. A Donald Ross design established in 1912, the Club currently plays an average of roughly 21,000 rounds of golf annually. Mountain Ridge is currently ranked in the Top 100 U.S. golf courses by Golf Magazine. We pride ourselves on delivering the best in both the golf and country club experience. The Club has hosted a USGA Championship, all Metropolitan major championships, and in the Fall of 2021, will host the 2021 LPGA Founders Cup Cognizant Championship.

Essential and Primary Responsibilities:

• Work closely with the Head Golf Professional (owner of the Golf Shop) on the Club's vision of the Shop.
• Creating a successful balance between the member's expectations and the Head Golf Professional's objectives.
• Leader of the Golf Shop shown with a strong work ethic.
• Willingness to work with an experienced staff.
• Manager and mentor of an assistant golf shop manager, with an approximate budget of $14,000.
• Manage all aspects of the golf merchandise concession. This includes special orders, checking in, contacting members, and charging.
• Responsible for overseeing the charging of members daily purchases.
• Work closely on an effective merchandise plan that includes open-to-buy strategies, appropriate pricing, inventory controls, and promotions.
• Engaging the membership during club events and be visible during identified hours (lunch & after golf).
• Present a diverse and desirable array of apparel and accessories that align with customer demands and are in tune with changing trends.
• Develop effective sales strategies, train staff, and monitor effectiveness of both.
• Maintain professional and productive vendor relationships. This includes trunk shows and in-season vendor days.
• Maintain familiarity with the sport of golf and the golf industry.
• Assume responsibility for maintaining a POS system that maximizes both efficiencies of service and inventory control.
• Maintain and utilize a customer database that includes important dates, spending, sizes, and preferences.
• Assume responsibility for the overall appeal and attractiveness of the Golf Shop.
• Daily Golf Operations includes but is not limited to the Golf Shop's opening and closing procedures, answering the phone, and assisting with any inquiries.
• Strict adherence to the Policies and Procedures of the Club.
• Ability to work with and delegate responsibilities to Golf Professional Staff as needed to achieve primary responsibilities and objectives.
• Involved in staff clothing buying and vision.

Requirements:

• Previous merchandising experience at a private club is preferred.
• Proven self-starter, strong interpersonal skills, with strong written and communication skills.
• Organized and attention to detail.
• Strong women's merchandising background.
• Commitment to work 37 weeks a year, April through the 1st week in December.
• Typical work week during season is 5 to 6 days a week (during season consists of the first full week in May through Columbus Day). 45 to 48 hours a week.
• The off-seasoning workweek consists of 5 days a week, 35 to 40 hours a week (April and November through the 1st week of December).
• Winter off-season must be available 2 to 3 hours a week either by phone or in-person to discuss and work towards the upcoming season. January through March.
• Experience in computer programs such as point of sale systems, Microsoft Word, Excel, and other applications, i.e., Email, internet, and database.

Compensation and Benefits:

• Full-time position April through November (37 weeks)
• Successful candidates can expect to make $55,000 - $60,000 a year
• Year-end Bonus
• Additional outing income of roughly $1000.00 based on performance and extra work
• Clothing allowance $500.00
• Education allowance up to $500.00
• PGA Show allowance up to $500.00
• Meals while on duty
• Insurance and 401-K once qualified
• Golf Privileges with approval of Head Golf Professional

Resume and cover letter accepted via e-mail.

Contact: Len Siter, PGA Head Golf Professional
Address: West Caldwell, NJ
Click to Email: lensiter@yahoo.com

Retail Golf Shop Manager

Belmont Country Club  / Job Posted: 02/10/21

BELMONT COUNTRY CLUB, an exceptional private, family oriented facility with 325 golf members, is seeking a highly skilled, creative, motivated individual to oversee the day to day operation of the club's golf shop merchandising concession.

Belmont Country Club is situated in the upscale suburb of Belmont, Massachusetts. An AGM Platinum Service Club, Belmont Country Club is considered as one of the finest facilities in Metropolitan Boston. Featuring a traditional 1918 Donald Ross designed course and 2014 newly constructed club house, Belmont has played host to every major golf championship in New England, including the 2015 Constellation SENIOR PLAYERS Championship a major on the PGA Champions Tour. The club's founding members had a vision to form a club of members that were highly respected in their chosen field and also demonstrated a commitment to community service and charitable organizations.

Essential Job Tasks:

• Plan and implement strategic seasonal buying plan and sales forecast.
• Present an attractive array of men's and women's apparel, accessories and golf related merchandise that is consistent and in line with membership expectations.
• Conduct accurate and timely monthly inventory of merchandise concession.
• Maintain an appropriate seasonal product levels consistent with the merchandise concession budget while maintaining a healthy gross margin.
• Promote and attractive merchandise concession through the Purchasing of merchandising promotional props, fixtures, and seasonal staff and club house uniforms.
• Maintains and attractive and well thought out sales floor plan.
• Establish and keep accurate sales records and see's that staff adheres to such records.
• Trains and motivates golf staff in the sales of merchandise, product knowledge and promotions.
• Develop strategies to enhance customer satisfaction.
• Utilizes POS and follows set procedures to protect cash and inventory.
• Assist in the scheduling and booking of member lesson appointments.
• Communicate and promote the golf shop merchandise program via club email blast, and website.
• Attend approved merchandise shows and conferences.
• Meet with and develop relationships with club vendors and sales representatives.
• Assist members and their guests with merchandise selection, while providing a high level of customer service.
• Develop special order policy that seeks to provide customer with consistent wait times and follow up.
• Initiate contact, present corporate merchandise promotions and offerings to representatives from scheduled functions.
• Training PGM intern staff members in pro shop merchandise policies and procedures.
• Prepare and approve invoices and credit memo's to be approved by director and club controller.
• Collect fees for merchandise, tournament, lesson, green and cart fees and other club related charges.
• On hand for the set-up and running of special merchandise and outing events at the club.

Knowledge, Skills & Traits:

• Knowledge of the game of golf and the golf shop concession.
• Self-motivated individual with strong leadership skills
• Charming, engaging personality who can shape a positive, welcoming environment.
• High regard for customer service and relations.
• Keeps up with market trends and innovations
• Must possess a high level of business writing and oral communications
• Proficient in Microsoft Excel, Word, POS (Jonas), Website (Members First)
• Punctual and reliable

• Two year college degree or equivalent, or two years of similar job experience.

Physical Requirements:

• Must be able to stand for long periods of times, lift object above head, handle objects weighing more than 20 lbs., walk, kneel, squat, hear and speak clearly.

Compensation & Benefits:

• Start time flexible based on candidates, salary and bonus commensurate with experience,
• 401-K after one year of service,
• Individual health 75/25, family health 70/30,
• Dental available,
• Uniform allowance,
• Meals while on duty,
• Course privileges,
• PGA Merchandise Show allowance
• Approved educational opportunities.
• Successful candidate will report to PGA Director of Golf John Fields

Resumes & cover letters accepted via fax or e-mail. No telephone calls, please.

Resume deadline is March 15, 2021

Contact: John Fields, PGA Director of Golf
Address: 181 Winter Street, Belmont, MA 02478
Phone: 617-593-8270
Fax: 617-484-8321
Click to Email: jfields@belmontcc.org

Golf Shop Merchandise Manager

Heritage Bay Golf & Country Club  / Job Posted: 02/09/21

Heritage Bay Golf & CC, a private club located in Naples, FL, is seeking a Golf Shop Merchandise Manager to maximize sales and profitability of merchandise in the golf shop. The clubs boasts a 27-hole Lewis-Azinger designed championship golf course, complete with an aqua driving range and a fully stocked pro shop. The course opened in November of 2006 and has been dazzling golfers since its opening.

Duties and Responsibilities:

• Responsible for all Golf Shop inventory.
• Develop and implement the yearly merchandise plan.
• Take a physical inventory monthly.
• Responsible for daily and monthly reports.
• Meet as needed with sales representatives for purchasing and trend changes.
• Responsible for receiving, pricing, displaying and turning merchandise.
• Keep staff up to date regarding new products, sales, member needs and special orders.
• Responsible for keeping the shop neat, continual display changes, periodic sales and fashion shows as permitted.
• Be actively involved in the day to day shop operation and interaction with the members, including check-in's, answering the telephones and selling merchandise; name recognition is important.
• Additional duties and responsibilities are subject to the direction of the Director of Golf.

Resume and cover letter accepted via mail or e-mail. No telephone calls, please.

Contact: Duke Bowen, PGA Director of Golf
Address: 10154 Heritage Bay Blvd, Naples, FL 34120
Click to Email: dukeb@golfheritagebay.com

Merchandise Manager

The Creek  / Job Posted: 02/04/21

The Creek, a private 18-hole golf seasonal facility, is seeking an experienced Merchandise Manager for their retail operation. The individual will be responsible for all areas that create a profitable and attractive merchandise operation that reflects the atmosphere of the club. This individual will report to the Head Golf Professional, who is responsible for the oversight of all retail merchandise sales.

The Creek was founded in 1922 by a group that included Charles B. Macdonald and J.P. Morgan, among others. Built during the golden age of golf architecture, The Creek is located on Long Islands' Gold Coast just thirty-three miles from New York City. The membership maintains an unwavering commitment to Charles Blair Macdonald's original design and vision. With each of his creations, Macdonald's objective was to capture the principles of the great holes he played and studied throughout Scotland at the turn of the twentieth century.

After a yearlong, meticulous restoration by Gil Hanse in 2017, the course lives up to the original design while meeting modern golf requirements. The Creek has long been recognized as one of the finest courses in the Met Section and is a Platinum Club of America. Members and guests enjoy not only the golf course, but also the Club's two distinctive dining venues. The Main Clubhouse is the perfect vantage point to take in the breathtaking vista overlooking the 18th hole and view of the Long Island Sound. The Dormie House patio, formerly home to the Valentine Frost estate's stables, sits adjacent to the first tee and is also home to the golf shop. While the quality of the golf is significant and recognized nationally, The Creek is a family centric club that celebrates time together in which memories are built and valued immensely.

Primary Responsibilities:

• Manage proper inventory levels. This includes being responsible for a complete inventory of all golf merchandise at specific times during the calendar year as determined by the Head Golf Professional
• Organizing, controlling and presenting weekly, monthly, and annual inventory reports 3
• Create attractive merchandise displays and refresh on a weekly basis
• With the help of the professional staff, maintain a Golf Shop that is clean and presentable at all times
• Responsible for Seasonal buys for Soft Good Merchandise
• Create positive relationships with vendors and sales representatives
• Work closely with Head Golf Professional on a Buying Plan
• Remain current on all trends in the golf apparel industry
• Assist with the recording and entering of invoices into POS and accounting systems
• Manage, order and update of staff on status of scheduled orders & special orders
• Create sales plans, forecasts and goals
• Evaluate and expand potential new markets in The Creek sales.
• Meet sales goals and achieve budgeted profit margins.

Requirements:

• Understand & Operate Point of Sale System
• Ability to Open & Close the Golf Shop which will require working up to 6 days per week in season including Weekends & Holidays
• Excellent Communication Skills
• Willingness to provide a high level of customer service
• Enjoy working with people
• Strict adherence to the Policies and Procedures set forth in the Golf Shop Operations Manual
• Ability to work with and delegate responsibilities to Golf Professional Staff as needed to achieve primary responsibilities and objectives.
• Basic understanding of the game of golf is helpful

Benefits:

• Clothing Allowance
• PGA Education Allowance
• PGA Dues

Salary commensurate with experience.

Please submit cover letter and resume via e-mail to Tom Cooper, PGA Head Golf Professional. No telephone calls.

Contact: Tom Cooper, PGA Head Golf Professional
Address: Locust Valley, NY
Click to Email: tcooper@creek.net

Merchandise Manager

Lake Winnipesaukee Golf Club  / Job Posted: 01/29/21

Lake Winnipesaukee Golf Club, a private, 18-hole Clive Clark championship course located in New Durham, NH, is seeking a Golf Merchandise Manager. The individual will be responsible for the success and viability of the golf merchandise concession. Plans, purchases, coordinates and merchandises inventory of golf products offered for sale. Tracks, documents, manages and promotes golf product sales and implements inventory control. Maximize sales and profitability through the development and implementation of strategies, analysis and appropriate reaction to sales trends.

Specific Responsibilities - include but are not limited to:

• Oversees golf merchandising concession to achieve its established mission within the golf operation.
• Oversees development of buying plans and all golf merchandise related purchasing.
• Presents a diverse and desirable array of golf equipment, apparel, and accessories in line with customer demands.
• Maintains levels of product appropriate for the season and level of traffic through Golf Shop.
• Maintains appropriate mix and levels of regular stock and seasonal products, within budgetary guidelines, while maintaining cost of goods sold percentage.
• Develops and executes general and seasonal merchandise plans, visual presentation guidelines and pricing strategies.
• Maintains an attractive and orderly appearance in and around the Golf Shop.
• Maintains product documentation from purchase to sale; including purchase orders, receiving records, invoice validation/payment, inventory records and special-order records to document merchandise history.
• Monitors safeguarding of inventory and assets to reduce loss from theft, pilferage, defective/damaged goods returns and markdowns.
• Ensures customer database includes and tracks important dates, spending, sizes, preferences.
• Establishes sales and inventory recordkeeping policies and procedures, provides training and ensures compliance by staff.
• Trains, motivates and develops Golf Shop sales staff to ensure effective sales and service performance and techniques and product knowledge.
• Develops strategies to ensure customer satisfaction and maximize business performance and profitability.
• Manages vendor performance to maximize profitability and achieve financial objectives.
• Maintains collaborative partnerships and negotiate effectively with vendors.
• Establishes pricing structures for all inventory and special-order items in consideration of competitive prices and generally accepted profit margins. Keeps abreast of industry and competition pricing structures to set prices for maximizing sales potential.
• Analyzes sales and studies trends to determine additional needed sales promotions, markdowns and clearance sales.
• Works with other department heads on approved staff uniforms; including pricing, buying and distribution to employees.
• Establishes and/or ensures employee purchase policies are adhered to including accurate accounting of employee purchases.

Knowledge, Skills and Traits

• Fundamental knowledge of the game of golf and golf merchandising concession operations.
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Strong organizational, planning and prioritization skills.
• Self-motivated with desire to promote and market.
• Service and customer focused attitude.
• Experienced in written and oral business communications.
• Remain up to date on customer relations management and player development initiatives.
• Maintain and promote a positive professional image within the community.
• Remain current on merchandising innovations and marketing and business trends.
• Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. Email, Internet, tournament and database.

Compensation commensurate with experience. The position is full-time from March through October.

Cover letter and resume accepted via e-mail.

Contact: Kevin Roberts, PGA Director of Golf
Address: New Durham, NH
Click to Email: kroberts@lwgcnh.com

Director of Retail

Baltusrol Golf Club  / Job Posted: 01/26/21

About Baltusrol Golf Club:
Baltusrol Golf Club, synonymous with championship golf, sits at the base of Baltusrol Mountain in northern New Jersey, only a stone's throw from New York City. With a rich heritage that dates back to 1895, Baltusrol remains true to our founder, Louis Keller's vision to create a world class golf club befitting America's leading city. Baltusrol's two championship courses, the Lower and Upper, have played distinguished roles on the national golf stage since their creation by architect A.W. Tillinghast. The Club has hosted 17 major championships in its 125-year history, including seven U.S. Opens, two U.S. Women's Opens, and two PGA Championships. In 2014, Baltusrol was designated a National Historic Landmark in recognition of its importance to Tillinghast's career as a course designer. Baltusrol will again welcome the best golfers in the world when it hosts the 2023 KPMG Women's PGA Championship and the 2029 PGA Championship.

Position Overview:
The Director of Retail will report to the Director of Golf. They will develop the merchandising philosophy and annual buying plan for all soft goods and accessories merchandise and support hard goods purchasing with the golf department. The Director of Golf will oversee a quality driven, high volume and profitable merchandising operation that reflects the Club's established brand guidelines and prioritizes a premium experience for our members. They will stay current on industry and sales trends to implement merchandise plans, visual presentation guidelines and pricing strategies.

The ideal candidate for this position is a committed team player who thrives in a collaborative environment, and has exceptional organizational skills and attention to detail. They will form impactful relationships with the Club's members and retail vendors.

Job Specifications::
The Director of Retail will collaborate with the Director of Golf to create a unique Golf Shop experience for Baltusrol members and guests while upholding the Club's brand guidelines and heritage.

Primary Job Responsibilities:

• Implement and adhere to the Club's brand guidelines for purchase planning, product development, and retail strategies.
• Develop the merchandising philosophy and annual buying plan for all soft goods and accessories merchandise and supports hard goods purchasing with the Director of Golf.
• Establish a rapport with the membership by providing specialized service and assisting and servicing them with all their retail needs.
• Manage vendor relationships and contract negotiations; maintains all vendor contact information as it relates to incentives, seasonal offerings, special orders, and vendor profiling for future sourcing opportunities.
• Maintain adequate levels of all merchandise related materials, including packaging, tagging, equipment boxes, and more.
• Attend approved merchandise buying shows and conferences within the limits of the budget.
• Create and maintain individual member profiles to understand and track the retail needs, interests and preferences of the membership.
• Manage the merchandising floor plan and stock rotation/presentation on a regular basis.
• Oversee the Club's growing online retail operation, including merchandise purchasing, shipping, and marketing.
• Responsible for inventory set up and maintenance in POS system.
• Conduct accurate and timely physical inventory counts; update the POS system and all required reconciliation activities.
• Forecast financial performance based on current trends, and knowledge of future events impacting business.
• Develop and implement necessary systems and internal controls to safeguard inventory and assets to reduce loss from theft, pilferage, defective/damaged goods, returns and markdowns.
• Establish sales and inventory recordkeeping policies and procedures, provide training and ensures compliance by staff.

Candidate Specifications:

• A minimum of five years or more of golf retail or apparel retail management experience with sales volume of $1 million or higher.
• A private club background and education in fashion merchandising.
• Outstanding and creative visual merchandising skills.
• A strong and verifiable record of achievement in increasing retail sales, turnover, and lowering of cost of goods sold.
• Excellent organizational and communications skills, verbal and written.
• Understanding and knowledge of golf and past private club or luxury retail experience.
• Working knowledge of Microsoft Office and POS and inventory management systems.
• Flexible availability, including weekends and holidays.
• A member of the Association of Golf Merchandisers (AGM).

Critical Success Factors:

• Has applied industry and retail principles and best practices of a premier retail operation - including but not limited to traditional methodology.
• Established high functioning, professional relationship with each stakeholder group: the membership, vendors, golf staff, and management team.
• Successfully implemented and adhered to the Club's brand guidelines.
• Developed a strategic marketing plan and implemented systems to identify, understand and track the needs, interests and demographics of the membership as they apply to the retail operations.
• Continued the growth and expansion of the Club's online retail operation.

This is a full-time position based out of Springfield, New Jersey. Compensation is commensurate with qualifications and experience. We offer an extensive benefit package that includes the following: medical, dental, and vision plan, 401K plan, life insurance cover at 100% by the club, STD and LTD insurance.

Interested and qualified candidates should email their Resume/CV and a brief Cover Letter to Ryan Fountaine, Baltusrol Director of Golf. No phone calls, please.

Contact: Ryan Fountaine, PGA Director of Golf
Address: Springfield, NJ
Click to Email: rfountaine@baltusrol.org.

Retail / Merchandise Manager

Big Cedar Lodge  / Job Posted: 01/20/21

Big Cedar Lodge, located in Ridgedale, MO, is seeking a Retail / Merchandising Manager to develop and implement a merchandising program for the facility which specifically focuses on merchandise purchasing, pricing, display techniques, sales, inventory turnover and inventory control in order to maximize sales revenues and profit margins while minimizing shrinkage.

Inspired by a deep desire to connect people to nature, Johnny Morris, founder of Bass Pro Shops, has set out to create one of the greatest golf experiences in the country. Growing the game of golf while incorporating the beauty of the Ozarks into every shot, Big Cedar Lodge is quickly becoming known as America's Next Great Golf Destination, with NATURE'S FINEST™ courses designed by some of the top names in golf: Tiger Woods, Jack Nicklaus, Arnold Palmer, Tom Watson, Gary Player, Tom Fazio, Bill Coore and Ben Crenshaw. Golf at Big Cedar is truly an experience that golfers will never forget!

Essential Duties and Responsibilities:

• Develop a merchandising program which includes floor plan layouts, display tactics, merchandise mix, quality and quantity of items purchased, staffing requirements, etc.
• Work with GM of Golf Operations in developing a purchasing budget and implementing the on-going open buy program throughout the fiscal year.
• Develop preferred vendor program to secure favorable pricing arrangements for headwear, footwear, balls, gloves, basic men's shirts, etc. Identify additional favorable bulk purchasing opportunities which achieve the facility's price/value objectives.
• Develop and implement programs which coordinate the purchase of logo merchandise for tournaments and group outings.
• Develop a merchandising evaluation program which identifies underperforming merchandise sales through the use of financial measurements (inventory turn rates, cost-of-goods sold, sales in $/round, and gross margin), POS system reports, etc. Analyze problem areas and make recommendations to effect the necessary strategic changes.
• Recommend markup and markdown strategies and evaluate current display techniques in order to maximize sales, inventory turns and profit margins.
• Develop and implement merchandising policies and procedures regarding receiving, inventory control and cash control, etc. Make recommendations for improvement to reduce theft and shrinkage.
• Responsible for the merchandising and display of all merchandise in each shop ensuring the presentation is crisp, and routinely changed.
• Work with golf shop staff to develop display and merchandising skills among the operations team.
• Conduct monthly inventories to reconcile purchasing and sales.
• Serve as a resource to facility management with regard to staff selection, sales training plans, special ordering, company, and facility logo development and/or revisions.
• Maintain knowledge of current and projected industry developments through golf industry periodicals and participation in relevant trade associations, organizations, and national merchandising events.
• Prepare and submit on a timely basis all required monthly, quarterly, and annual operational, financial, budgetary, and related merchandise operations reports.
• Work closely with resort receiving team to ensure all required information is on all orders for system input.
• Assist warehouse team in monitoring and moving merchandise through the resort receiving area and into the retail locations.
• Perform other duties as appropriate.

Qualifications:

• College degree preferred.
• Minimum of 3 years of retail and merchandising experience, preferably in resort golf destinations.
• Demonstrated experience and capability in the areas of fiscal management, strategic planning.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
• Positive attitude, professional manner, and appearance in all situations.

Kemper Sports is an equal opportunity employer. Applications for this position through the website at https://kempersports.com/careers/

Click here for more information

Director of Retail

Pinnacle Peak Country Club  / Job Posted: 01/17/21

Pinnacle Peak Country Club, a private facility in Scottsdale, Arizona is seeking a Director of Retail. This individual will be responsible for the success and viability of the golf merchandise concession. Plans, purchases, coordinates, and merchandises inventory of golf products offered for sale. Tracks, documents, manages, and promotes golf product sales and implements inventory control. Provides superior member service and maintain strong relationships with vendor reps.

The Golf Shop is roughly 1,500 square feet. The Club operates under Mill River pricing and sales in the Golf Shop average between $400,000 and $500,000 annually.

Specific Responsibilities:

• Oversees golf merchandising concession to achieve its established mission within the golf operation.
• Presents a diverse and desirable array of apparel and accessories in line with customer demands.
• Maintains appropriate mix and levels of regular stock and seasonal products, within budgetary guidelines, while maintaining cost of goods sold percentage.
• Maintains an attractive and orderly appearance in and around the golf shop.
• Maintains product documentation from purchase to sale, including purchase orders, receiving records, invoice validation/payment, inventory records and special-order records to document merchandise history.
• Conducts accurate and timely physical inventory counts.
• Establishes sales and inventory record keeping policies and procedures, provides training and ensures compliance by staff.
• Maintains strong relationships with vendors.
• Analyzes sales and studies trends to determine additional needed sales promotions, markdowns and clearance sales.
• Assists department directors with yearly budgets and merchandise goals and strategies.
• Attends approved merchandise buying shows and conferences within the limits of the budget.

Knowledge, Skills, and Traits:

• Prior Merchandiser experience
• Strong organizational, planning and prioritization skills
• Excellent interpersonal skills
• Enthusiastic member and guest interactions with commitment to a high level of service
• Attention to detail
• Ability to multi-task
• Professional appearance and presentation
• Team oriented
• Experienced in written and oral business communications
• Experienced computer user including: Microsoft Word, Excel, Outlook, Point of Sale system.

Compensation:

• Competitive salary commensurate with experience
• Year-end performance bonus
• Medical and Dental Insurance
• 401-K
• Paid time off
• One meal per workday, uniform allowance, and year-end holiday bonus pool.

Cover letters and resumes accepted via e-mail only.

Contact: Drew Darrow, PGA Head Golf Professional
Address: 8701 E Pinnacle Peak Rd
Phone: 480-585-0385
Fax: 480-585-5898
Click to Email: ddarrow@pp-cc.org

Golf Shop Merchandise Manager

Tamarack Country Club  / Job Posted: 01/13/21

Tamarack CC, a private facility in Greenwich, CT, is seeking a Merchandise Manager. This individual will be responsible for the success and viability of the golf merchandise concession. Plans, purchases, coordinates and merchandises inventory of golf products offered for sale. Tracks, documents, manages and promotes golf product sales and implements inventory control. Maximize sales and profitability through the development and implementation of strategies, analysis and appropriate reaction to sales trends.

The Golf Shop is roughly 1,000 square feet and sits on the bottom floor of the clubhouse with a view overlooking most of the property. Sales in the Golf Shop average between $400,000 and $500,000 annually.

Facility Description:
Tamarack Country Club is an active country club with a full membership that play over 20,000 rounds annually. General golf activities include member tournaments, outings, summer camps, clinics and private lessons. Tamarack has a full-service restaurant, a complete pool complex, and an active tennis program.

Tamarack's 55,000 square foot grand clubhouse sits on the highest point of the property and it's the perfect venue for weddings, parties, and special events. Clubhouse services include a fitness center, indoor golf training room, personal training, and other services that are available upon request.

Specific Responsibilities:

• Oversees golf merchandising concession to achieve its established mission within the golf operation
• Presents a diverse and desirable array of apparel and accessories in line with customer demands
• Maintains appropriate mix and levels of regular stock and seasonal products, within budgetary guidelines, while maintaining cost of goods sold percentage
• Maintains an attractive and orderly appearance in and around the golf shop
• Maintains product documentation from purchase to sale; including purchase orders, receiving records, invoice validation/payment, inventory records and special order records to document merchandise history
• Conducts accurate and timely physical inventory counts
• Ensures customer database includes and tracks important dates, spending, sizes, preferences
• Establishes sales and inventory record keeping policies and procedures, provides training and ensures compliance by staff
• Maintains collaborative partnerships and negotiate effectively with vendors
• Analyzes sales and studies trends to determine additional needed sales promotions, markdowns and clearance sales
• Attends approved merchandise buying shows and conferences within the limits of the budget

Knowledge, Skills, and Traits:

• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, planning and prioritization skills
• Self-motivated with desire to promote and market
• Service and customer focused attitude
• Experienced in written and oral business communications
• Experienced computer user including: Microsoft Word and Excel. Proficient in other applications, i.e. Email, Internet, tournament and database

Compensation:

• Competitive salary commensurate with experience
• March 15th until December 15th (negotiable for the right candidate)
• Outings
• Season ending bonus >li>Performance incentives negotiable

Job Benefits:

• PGA Dues, if applicable
• Dental
• Health insurance
• Uniform/Clothing allowance
• Playing and practice privileges

Please submit cover letter, resume and references via e-mail. Deadline to apply is February 1, 2021

Click here for more information

Contact: Ryan Kalista, PGA Head Golf Professional
Address: 55 Locust Rd, Greenwich, CT 06831
Phone: 860 917 0125
Fax: 203 531 7364
Click to Email: rkalista@tamarackcountryclub.com

Merchandiser / Assistant Golf Professional

Forest Hills CC  / Job Posted: 01/12/21

Forest Hills CC, located in a suburb of St. Louis, MO, is seeking a full-time Merchandiser or Assistant Golf Professional who will be primarily responsible for Merchandising in this year-round golf shop. The club is an active 27-hole private facility with retail sales of $500K.

Qualifications:

• Strong interpersonal skills
• Ability to train/manage part-time staff
• Inventory control, merchandise processing, profitable margin analysis
• Regular updating of golf shop layout & displays
• Attention to detail
• Meet with vendors, purchase within buying plan parameters, & consistently add ideas to the merchandising operation
• Member of the LPGA, PGA, or Association of Golf Merchandisers
• Proven success in managing the retail operations at a private country club.
• The candidate will work with Clubessential POS & inventory system and the Foretees tee time system

The duties of the Merchandiser will be those typical at a high-level country club.

Compensation and Benefits:

• $34,000-$36,000 plus merchandise bonus based on golf shop performance.
• Health insurance per club policy
• LPGA/PGA dues
• Clothing allowance

Application Information:

• Resumes and related material can be submitted via email or by direct mail to the club address.

Contact: Jimmy Bals, PGA Director of Golf
Address: 36 Forest Club Drive, Chesterfield, MO. 63005
Phone: (636) 227-1528
Click to Email: jimmyb@foresthillscc.net

Assistant Retail Buyer

The Villages Golf & Tennis is seeking a full-time Assistant Retail Buyer for their Villages Golf & Tennis Division. This position is responsible for selecting and purchasing lines of products on behalf of the department. Great attention to detail is required for this position as well as ensuring the delivery of Raving Fans Customer Service for both internal and external customers.

Essential Duties and Responsibilities:

• Collect retail buying information, suggestions, feedback and requests from Golf Professionals and Facility Shop Inventory Coordinators and coordinate with The Villages Golf & Tennis Division Retail Plan and merchandise selection criteria
• Identify customer preferences and forecasting consumer trends
• Evaluating supplier options according to process, quality, etc. and determine the best choices
• Discovering and purchasing new products and checking the quality and popularity of those already on our shelves
• Negotiate terms of agreements to achieve the best deal for our company
• Ensure the timely delivery of products and compliance with the contracts of purchase
• Monitor stock levels and make plans for buying within budget
• Create reports on sales, budgets and customer satisfaction and adjusting strategies accordingly
• Forge and maintain true relationships with suppliers to promote fair dealing
• Attend events, fairs and exhibitions to remain up-to-date with the market's trends

While this is intended to be an accurate reflection of the current job, Management reserves the right to revise the job or to require that other or different functions to be performed when circumstances change or exigencies require (this includes but is not limited to emergencies, changes in personnel, workload, rush jobs or technology developments)

Educational/Experience Requirements:

• Minimum of two (2) years related experience and/or training in a retail related or relevant role
• Ability to consistently achieve high work standards, attention to detail and timeliness
• Excellent written and verbal communication skills required
• Demonstrable aptitude in effective negotiating and familiarity with market research, data analysis and forecasting techniques
• Maintain a valid Florida Driver's License
• Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook

Supervisory Responsibilities:

• No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or portfolio specific training to co-workers

Language Skills:

• Ability to use strong interpersonal, organizational and decision making skills
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations
• Ability to write reports, business correspondence and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
• English is required for oral and written communications

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Regularly required to sit, stand and/or walk; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear
• Occasionally required to stand, climb or balance; and stop, kneel, crouch or crawl
• Occasionally lift and/or move up to 50 pounds
• Frequently required to lift and/or move up to 25 pounds

Benefits include:

• Medical
• Dental
• Vision
• 401-K
• Life Insurance

Resumes and cover letters accepted via e-mail only.

Contact: Larissa Knott
Address: The Villages, FL
Click to Email: larissa.knott@thevillages.com

Retail Associate / Shop Manager

Fenway Golf Club  / Job Posted: 12/16/20

Fenway Golf Club's stature as one of the pre-eminent golf clubs in Westchester results from the time-tested greatness of its golf course and the rich history. With 230 members and 18-holes of golf, Fenway is looking for an individual who can provide that personal shopping experience to every customer.

POSITION OVERVIEW:
Fenway Golf Club is seeking a highly-motivated professional that works well in a team environment and strives to gain experience in all aspects of the operation. This retail assistant will work in tandem with the staff to enhance the member and guest experience at the club. This person will need to be reliable and possess a strong work ethic.

JOB RESPONSIBILITIES:

• Dates are flexible, but looking for April 1st - October 15th
• 8-24 hours a week. Flexible on hours per week.
• Work directly with Head Professional and staff on daily golf operations
• Merchandise and display product throughout the day
• Manage special orders for all guests and members
• Maintain a clean working environment
• Provide excellent customer service skills to all customers

COMPENSATION

• Salary commensurate with experience
• PGA Dues if applicable
• Education Expenses
• Uniforms and clothing allowance
• Housing available
• Multiple meals daily
• Holiday Bonus
• Playing and Practicing privileges

Resumes and cover letter via e-mail, please.

Contact: Tyler Jaramillo, PGA Head Golf Professional
Address: Scarsdale, NY
Click to Email: tylerjara@gmail.com

Golf Shop Manager

Hazeltine National Golf Club  / Job Posted: 12/04/20

The mission of the founders of Hazeltine was to build and maintain a golf course suitable for the conduct of national championships. An important part of that mission is to develop a membership that supports this concept - a membership that feels a responsibility to the game of golf and its rules and traditions. Similarly, it requires the highest standards of conduct by all members and guests as they play the game. Hazeltine takes great pride it in its golf course condition and enjoys a long standing history of being included in Golf Digest's list of Top 100 Clubs in America.

Hazeltine has hosted numerous national championships including the 1966 and 1977 U.S. Women's Opens, 1970 and 1991 U.S. Opens, 1983 U.S. Senior Open, 2002 and 2009 PGA Championships, 2016 Ryder Cup and 2019 KPMG Women's PGA Championship. The Club has also hosted many important amateur events, including the 2006 U.S. Amateur, 1994 U.S. Mid-Amateur Championship, 1999 NCAA Division I Men's Golf Championship and 2001 U.S. Men's State Team Championship. Hazeltine will be on the world stage again in 2024 to host the U.S. Amateur for a 2nd time. In 2029, Hazeltine will become the first venue in the United States to host the Ryder Cup for a 2nd time.

The Golf Shop at Hazeltine National is 1,200 square feet and conducts $800K - $1M in sales each year. The membership at Hazeltine consists of 325 golfing members and their families and 300 social members. On average, there are 19,000 rounds of golf played at Hazeltine between early May and late October. The Golf Shop operates 12 months per year.

Primary Job Description:

The Golf Shop Manager will work closely with the Head Golf Professional in making all purchasing decisions, creating effective buying plans, completing inventory processes, accurately receiving and pricing all incoming inventory, maintaining a neat and organized stock room and regularly updating sales floor displays to catch the customers attention. The position requires strong interpersonal and leadership skills as the person will be interacting consistently with members, guests and other staff members. Daily golf operations, team leadership and the ability to represent Hazeltine in all interactions with the Minnesota Golf Association, Professional Golfers Association of America, United States Golf Association, and within the local community are also required skills.

Candidate Qualifications:

The ideal candidate will be a member of the PGA, LPGA or Association of Golf Merchandisers. The candidate will be a team player who has successfully managed quality retail operations and has proven staff development skills. The candidate will be a professional that holds an excellent reputation with their current membership and PGA peers. This individual will be a visible and accessible professional with a hands on approach in ensuring a world class experience at Hazeltine. A candidate with a college degree are preferred. A candidate who possesses the ability to work with the following software programs would be a desired candidate:

• Northstar Inventory Management
• Foretees online tee time system

The duties of the Golf Shop Manager will be those typical for a Golf Shop Manager at a Club of Hazeltine's caliber. Those duties include but are not limited to: supervise Club owned golf shop and existing inventory levels; supervise play on the golf course in a manner consistent with the directions and expectations of the golf committee; provide an enjoyable and memorable guest experience; enforce the Club's rules and regulations governing the use and operation of the golf course, golf shop, and equipment and other related thereof; supervise cart, guest fee, sponsored guest fee, club and bag storage programs and personnel, learn members names and Club's rules and regulations, passionately promote the game of golf to all patrons of Hazeltine.

The Golf Shop manager position will be on property 12 months per year with the exception of granted vacation time. Benefits include: Health insurance, dental insurance, 401K, PGA dues, paid vacation, meals while on duty and uniform allowance.

Position Application Information:

The resume deadline will be Thursday, December 31st. All resumes and related material can be submitted via email or by direct mail to the Club address.

Contact: Chandler Withington, PGA Head Golf Professional
Address: 1900 Hazeltine Blvd., Chaska, MN 55318
Phone: (952) 556-5403
Click to Email: cwithington@hngc.com

Golf Shop Manager

Kinloch Golf Club  / Job Posted: 12/02/20

Kinloch Golf Club located in Manakin-Sabot, VA, is seeking an experienced, full-time Golf Shop Manager who will direct, supervise and manage all Merchandise Soft Goods Operations for this private, 18-hole facility.

Function and Accountability

• Responsible to the Head Golf Professional
• Executes essential functions pertaining to all golf shop operations, POS and Starting Times
• Exempt employment position
• Ability to work weekends and holidays

Duties of Golf Shop Manager

• Executes essential functions pertaining to all golf shop operations, POS and Starting Times
• Assist members and guests by providing and interpreting Club policies, rules and regulations
• Coordinate administrative responsibilities with Head Golf Professional
• Assist Tournament Operation

Buyer/Merchandiser Functions

• Direct and supervise recording of all merchandise related fees & charges
• Managing receipt of all inventory and retail pricing
• Perform all end of month inventories
• Stay up to date on all fashion industry trends
• Maintain a Golf Shop appearance to a standard reflective of the Club
• Work towards budgetary: Sales, COGS, Inventory Turnover
• Responsible for all special orders
• Work with Head Professional in developing a buy plan for the upcoming season
• Work with Head Professional on vendor and item selections
• Work with Professional Staff on all Merchandise Hard Goods Operations
• Manage all Club uniform inventory and ordering
• Manage all Golf Shop email and ecommerce

Requirements:

• Excellent interpersonal skills
• Enthusiastic member and guest interactions
• Attention to detail
• Ability to multi-task
• Commitment to a high level of service
• Professional appearance and presentation
• Team oriented person
• Ability to stand for prolonged periods of time
• Ability to lift up to 40 lbs.
• Ability to work in inclement weather

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of his/her manager and the organization.

Compensation:

• Salary will be commensurate with experience

Resume and cover letter to be sent via e-mail. No telephone calls, please! Deadline to submit is December 31, 2020.

Contact: Mike Gooden, PGA Head Golf Professional
Address: Manakin-Sabot, Virginia
Click to Email: mgooden@kinlochgolfclub.com

Retail Associate

Yellowstone Club  / Job Posted: 11/18/20

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world's only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

We are currently hiring for Retail Associates for our Golf Operations department. The Retail Associates position is dedicated to providing fast, friendly service to our members and guests. Associates must thorough knowledge of policies and procedures related to cash register and floor operations and are capable of processing transactions to achieve sales goals and develop lasting member and guest relationships.

Retail Associates are responsible for:

• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• Provide the highest level of customer service
• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Properly execute all relevant register functions
• Assist will requests for tee times and reservations

Qualified candidates must have:

• High school diploma, GED or vocational training or job-related course work
• Good interpersonal communication skills
• One to two years' experience in customer service
• Strong verbal/written communication, interpersonal, and analytical skills
• Intermediate knowledge of Microsoft Office systems
• Previous cash handling experience
• Basic mathematical skills - add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages
• Ability to interact and maintain positive relationships with members, guests, co-workers, and management
• Able to work weekends and holidays as needed (these are our busiest times)

The positions offered are seasonal, full-time. All positions are located in Big Sky, MT. Yellowstone Club offers great benefits including free public transportation from Bozeman to the Club upon hire and a complimentary meal each shift. Plus, you get to work at one of the most incredible places on earth.

Resumes and cover letters accepted via e-mail. No telephone calls, please!

Click here for more information

Contact: Bill Ciccotti, PGA Director of Golf and Clubhouse Operations
Address: Big Sky, MT
Click to Email: bill.ciccotti@yellowstoneclub.com

Retail Assistant

Sand Valley  / Job Posted: 10/23/20

Sand Valley, a golf destination worth visiting, is seeking a Retail Assistant to work in our high-volume and fast-pace retail operation. We are looking for enthusiastic, passionate, and friendly candidates with a strong desire to provide our guests with excellent customer service. Sand Valley sits in the tumbling prehistoric sand dunes of central Wisconsin. With the three courses, the first two courses by Coore & Crenshaw and the third course, Mammoth Dunes, by David McLay Kidd.

Essential Responsibilities:

• Establish a good working knowledge of the Point of Sale System and daily reporting
• Maintain "par" stock inventory levels and assist in the ordering of merchandise when needed
• Assist with and lead weekly inventory cycle counts
• Maintain a positive, customer-focused attitude by listening, understanding, and responding to our guest's needs
• Cultivate strong communication & collaboration with the retail team and the rest of the Sand Valley team members
• Maintain superior golf shop visual merchandising through restocking and folding while attending to all merchandise displays with high attention to detail
• Assist and lead in arranging merchandise in a visually pleasing manner to promote sales
• Contribute to the OTB (Open to Buy) program
• Assist in the purchasing of golf shop merchandise

Experience Required::

• At minimum, high school graduate
• Prior retail and golf industry experience preferred
• PGA Members, apprentice, or university student preferred

Benefits:

• Free on-site housing for season-long employees
• Uniforms provided
• Employee meal program provided
• Playing and practice privileges

Compensation:

• Base Compensation Minimum: $11.00 per hour
• Base Compensation Maximum: $13.00 per hour

Additional Income:

• Caddying on off days,
• Assisting with Tournament Services
• Monthly Performance Incentive

Resume and cover letter accepted via e-mail only!

Contact: Jonathan Stuart, PGA Head Golf Professional

Golf Shop Retail Assistant

Oakland Hills CC  / Job Posted: 10/21/20

Oakland Hills Country Club is a 36-hole private facility in Bloomfield Hills, Michigan, host to 17 Major Championships. We are looking for a self-motivated individual with exceptional customer service skills to assist in the daily happenings of the golf shop.

Job Description:

• Work directly with the Head Professional, Buyer and Staff in all aspects of the daily retail operation
• Assist members and guests with sale of golf shop merchandise
• Maintain an organized and clean counter and sales floor
• Provide excellent customer service through knowledge of apparel and equipment lines
• Maintain Special Orders and Returns
• Re-Stock merchandise and perform inventories when necessary
• Answer phones and handle closing procedures

Physical Demands and Required Experience:

• Must be able to stand for long periods of time, lift items weighing over 20 lbs., hear and speak clearly
• Strong computer skills (Jonas Club Software, Excel, Word)
• Golf Knowledge (including equipment) and Retail experience necessary
• This is a 9-10 month seasonal position and candidates are expected to work 5 days a week (up to 50 hours) including at least one weekend day (adjusted hours may be required during tournament weeks)

Benefits:

• Paid Time Off
• Playing and Practicing Privileges
• Health/Vision/Dental
• 401-K

Compensation commensurate with experience; to be discussed with qualified candidates.

Please send resume via e-mail. No telephone calls, please!

Contact: Kristee Wright, Sr. Golf Professional/Buyer
Address: Bloomfield Hills, MI
Phone: 248.433.0671
Click to Email: kwright@oakland-hills.com

Stockroom Coordinator

PGA Golf Club  / Job Posted: 09/21/20

PGA Golf Club is seeking a full-time, Stockroom Coordinator who will provide exceptional service for Club members and guests as related to their retail golfing needs.

Summary of Duties / Responsibilities:

• Prepare, receive, code, track, and file all golf-related purchase orders. Return all merchandise invoices to the Merchandise Manager for coding according to established procedures.
• Track, check-in, and charge staff and member special order requests. Communicate appropriately with the customer or necessary personnel relative to each special order.
• Receive, label, and date all incoming and outgoing Golf Shop merchandise according to established policies and procedures.
• Check in all golf-related merchandise received prior to its shipment to any other designated property.
• Maintain records on all RTV's (return to vendors) and obtain appropriate return authorization (RA's) and credits from vendors for merchandise returned.
• Compare packing lists and quantities against purchase orders. Accurately mark all merchandise stored in the stock room for temporary, permanent or basic fill use.
• Assemble displays and pushcarts.
• Check inventories in the stock room. Check par levels of all stock room merchandise.
• Work closely with Merchandise Manager to conduct stock room and golf shop inventories.
• Assist in the accurate distribution and control of the daily shop fill. Maintain stock room security by monitoring incoming and outgoing personnel and staff.
• Train, develop, and educate Golf Shop staff in proper stock room procedures.
• Create and maintain a professional, well-managed stock room appearance.

Requirements:

• High School Diploma or G.E.D., Bachelor's Degree (B.A.) from an accredited college or university or preferred.
• Thorough knowledge of general retail merchandise practices and philosophies as would be acquired through one year of previous stock, receiving, inventory, or retail experience.
• Good organizational skills.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Benefits:

• Health/Dental/Vision/Life Insurance
• 401-K
• Paid Time Off
• Pension Plan
• Golf Privileges
• Discounts in Food & Beverage

Compensation commensurate with experience; to be discussed with qualified candidates.

Resume and Cover Letter accepted via e-mail only.

Contact: Lauriel Lanzetta, Merchandise Manager
Address: Port St. Lucie, FL
Click to Email: llanzetta@pgahq.com