Golf Shop Manager // Broken Sound Club

Position: Signature Shop Manager

Overview: The Signature Shop Manager is a key leadership position responsible for overseeing the golf shop operations at Broken Sound, delivering exceptional service while embodying our culture and values. This role requires a dynamic individual with a strong blend of product knowledge, operational expertise, and a passion for the game of golf.

In addition to managing daily operations, you will curate a diverse selection of golf equipment, apparel, and accessories that cater to our members’ needs and enhance their overall experience on the course. A deep understanding of current trends in golf merchandise and equipment is essential for ensuring that our offerings meet the highest standards of quality and performance.

Collaboration is essential in this role. You will work closely with the Director of Golf and other department heads to integrate golf shop operations with club events, tournaments, and member engagement activities. Your leadership will foster a culture of teamwork, enabling a seamless experience for members and guests.

Additionally, you will oversee inventory management, sales forecasting, and staff training to ensure the golf shop operates efficiently and effectively. Implementing strategic marketing initiatives, including promotions and special events, will be key to driving sales and enhancing the visibility of the golf shop as a valuable amenity for our members.

Key Responsibilities:

• Manage all aspects of retail operations, including product selection, inventory management, and sales forecasting, to achieve annual sales goals.
• Drive a profitable and member-focused retail environment, ensuring that our offerings enhance the overall club experience.
• Collaborate closely with the Director and Buyer to develop and execute a comprehensive business plan, setting projections and goals.
• Engage with members to understand their needs, driving sales initiatives and enhancing member loyalty through exceptional service.
• Oversee labor management, overhead costs, and inventory control to maintain operational efficiency and profitability.
• Proactively expand retail outreach through special events, trunk shows, and facilitating special orders to enhance member engagement.

Qualifications:

• Proven leadership experience in retail or hospitality, with a strong understanding of merchandise selection.
• Excellent analytical skills with the ability to make data-driven decisions.
• Strong communication and interpersonal skills, with a passion for providing outstanding customer service.
• A collaborative team player who can integrate retail into the overall member experience.

Join us in creating a retail environment that is not only profitable but also a cherished amenity for our members and guests at Broken Sound!

Please email Josh Bialowans jbialowans@brokensoundclub.org or Rick Sutton rsutton@brokensoundclub.org to apply.