Golf Shop Manager

Job Title: Golf Shop Manager
Department: Golf Operations
Reports To: Director of Golf

Summary:
Responsible for the daily operations of the Golf Shop, monthly benchmark accounting and achieving annual sales targets. Satisfy the individual needs of the members by providing an extensive array of products, programs and supporting services. Sets the standards for customer service and quality control for the Golf Shop team.

Essential Duties and Responsibilities include the following:

• Develop the merchandising philosophy and annual buying plan for all soft goods and accessories merchandise and support hard goods purchasing with the Director of Golf.
• Implement and adhere to the Club’s brand guidelines for purchase planning, product development, and retail strategies.
• Establish a rapport with the membership by providing specialized service and assisting and servicing them with all their retail needs.
• Manage vendor relationships and contract negotiations; maintains all vendor contact information as it relates to incentives, seasonal offerings, special orders, and vendor profiling for future sourcing opportunities.
• Maintain adequate levels of all merchandise related materials, including packaging, tagging, equipment boxes, and more.
• Attend approved merchandise buying shows and conferences within the limits of the budget.
• Create and maintain individual member profiles to understand and track the retail needs, interests and preferences of the membership.
• Manage the merchandising floor plan and stock rotation/presentation on a regular basis.
• Responsible for inventory set up and maintenance in POS system.
• Conduct accurate and timely physical inventory counts; update the POS system and all required reconciliation activities.
• Forecast financial performance based on current trends, and knowledge of future events impacting business.
• Develop and implement necessary systems and internal controls to safeguard inventory and assets to reduce loss from theft, pilferage, defective/damaged goods, returns and markdowns.
• Establish sales and inventory recordkeeping policies and procedures, provide training and ensure compliance by staff.
• Golf Shop responsibilities include occasionally assisting with all special events, player check-in, tee times, and maintains a professional demeanor to reflect a positive image of Mizner Country Club.
• Performs other duties as assigned by the Director of Golf.

Successful Candidate Qualifications

• A minimum of three years or more of golf retail at a high-volume private country club and/or apparel retail management experience.

• Outstanding and creative visual merchandising skills.

• A strong and verifiable record of achievement in increasing retail sales, turnover, and lowering of cost of goods sold.

• Excellent organizational and communications skills, verbal and written.

• Understanding and knowledge of golf and past private club or luxury retail experience.

•  Social media savvy

Critical Success Factors:

• Has applied industry and retail principles and best practices of a premier retail operation – including but not limited to traditional methodology.

• Established high functioning, professional relationship with membership, vendors, golf staff, and management team.

• Successfully implemented and adhered to the Club’s brand guidelines.

• Developed a strategic marketing plan and implemented systems to identify, understand and track the needs, interests and demographics of the membership as they apply to the retail operations.

Benefits:

• This is a full-time position based out of Delray Beach, FL Compensation is commensurate with qualifications and experience. We offer an extensive benefit package that includes the following: medical, dental, and vision plan, 401K plan, life insurance, STD and LTD insurance.
• Interested and qualified candidates should email their Resume/CV and a brief Cover Letter to Dennis Rye PGA Director of Golf. No phone calls, please.
• AGM / PGA Membership Dues

Application Information:

• Resumes and related material can be submitted via email or by direct mail to the club address.

Contact: Dennis Rye, PGA Director of Golf
Address: 16104 Mizner Club Drive
Phone: 561-288-3313
Click to Email: drye@miznercc.org