Episode 4: Kristen Everard’s Winning Formula: Visual Excellence and Retail Innovation

In this episode of The Fairway to Retail Success, Kristen Everard, Director of Retail at Atlanta Athletic Club and 2025 AGM Platinum Award recipient and Cashman Award for Visual Excellence winner, shares her winning formula for visual excellence and retail innovation. From standout merchandising strategies to unique member experiences like the TaylorMade tour van, Kristen offers insights on creating an award-winning shop and mentoring the next generation of golf retail professionals. Tune in for expert tips and inspiration!


Episode 3: Mastering the Private Club Retail Experience with Kelsey Jo Holsten

In this episode of The Fairway to Retail Success, host Justine Gray sits down with Kelsey Jo Holsten, AGM Regional Director for the Pacific/Hawaii Region and a 2025 Top 10 Best of the Best AGM Platinum Award recipient. Kelsey Jo shares insights into crafting an award-winning retail experience at Monterey Peninsula Country Club, curating exclusive product assortments, and creating VIP shopping experiences. Tune in for expert advice on elevating private club merchandising and staying ahead of evolving member expectations!


Episode 2: Style, Strategy, and Trends: Golf Retail in 2025 with Marty Hackel

Join Justine Gray as she interviews Mr. Style himself, Marty Hackel, live at the 2025 AGM Retail Conference in Orlando, FL. Marty gives us a State of the Union on the retail landscape in the Golf Industry. How has the relaxed lifestyle changed the fashion world?


Episode 1: Introduction to The Fairway to Retail Success

Welcome to “The Fairway to Retail Success: An AGM Podcast!” This podcast is your go-to resource for all things golf retail, bringing together the voices that shape our industry. Our mission at AGM is to elevate retail, enhance relationships, and educate always. At its heart, this podcast is about our AGM community—celebrating achievements, innovations, and bringing together professionals from across our industry. So, grab a cup of coffee, settle in, and let’s unlock your shop’s full potential—one episode at a time.