Every brand has a story, but some stories begin with a mission far bigger than fashion. Noonday Collection started not as a business plan, but as a response to a moment of need, woven together by hope, human connection, and the belief that dignified work can change lives. In this Q&A, the Noonday team opens up about their purpose, their impact, and the values that still guide every product they create.
AGM: What inspired the creation of Noonday?
Noonday: Noonday was born from a deeply personal journey. Jessica and her husband Joe were in the process of adopting their son Jack from Uganda when they faced a financial crisis during the 2008 housing market crash. Their house-flipping business struggled, and they needed funds for the adoption. During a visit to Uganda, Jessica met artisan women creating beautiful handmade goods but lacking consistent buyers. She held her first “trunk show” to raise adoption funds by selling these artisan-made products—and it worked. Before she knew it, she had friends and family lining up to share the jewelry with their community.
The name “Noonday” comes from Isaiah 58:10: “If you spend yourselves in behalf of the hungry and satisfy the needs of the oppressed, then your light will rise in the darkness, and your night will become like the noonday.” On the day Jessica was deciding on a business name, a friend she hadn’t spoken to in some time emailed her—with that exact same verse.
It was the confirmation she needed to jump in and Noonday was born!
AGM: If you could share one story that best reflects Noonday’s impact, what would it be?
Noonday: Tushabe’s story is a shining example of how Noonday’s ripple effect can change lives. Prossy, a Rwandan refugee in Uganda, was facing tough challenges—caring for her daughter, Tushabe, who was struggling with her health, while navigating an abusive relationship. Because of stigma, Prossy had been afraid to share Tushabe’s HIV status.
That’s when Jalia, one of Noonday’s amazing artisan partners, stepped in. With kindness, knowledge, and encouragement, she helped Prossy access the right medications and dismantled the fear around HIV in their community. In just a few weeks, Tushabe’s health improved—and along with it, her dreams grew. She told her mom she wanted to become a doctor!
But dreams need opportunity. Prossy couldn’t afford the specialized education Tushabe needed. Through Noonday’s Sunrise Scholarship program, Jalia helped make it possible. Tushabe became the first high school graduate in the program and is now attending a boarding school dedicated to fighting HIV-related stigma, bringing hope and knowledge to others.
This story reminds us that dignified work does more than provide income—it creates the foundation for people to thrive, dream big, and break cycles of stigma. A single ripple can truly turn into a wave of transformation.
AGM: How do you choose which artisan communities or partners to collaborate with? (What values or criteria are most important in those decisions?)
Noonday: Noonday prioritizes relationships and long-term partnerships over transactional business arrangements. The key values include:
- Fair trade principles: Partners must prioritize fair wages, safe working conditions, and ethical practices.
- Child protection: Partners must ensure products are ethically made and free from child labor, prioritizing children’s rights.
- Women empowerment: 75% of Noonday’s artisan partners are women, as investing in women creates ripple effects throughout entire communities.
- Collaborative spirit: Partners are viewed as “Artisan Entrepreneurs” who co-create rather than simply produce.
Long-term commitment: Noonday seeks relationships that can grow over years, not one-off transactions—as evidenced by their 15-year partnership with their Rwandan sewing group. Noonday has now placed 40M of purchased orders directly to Artisans.
AGM: How do you ensure artisans are treated and compensated fairly throughout the process?
Noonday: Noonday operates fundamentally differently from conventional retailers:
Conventional approach:
- Cost of goods negotiated to the lowest possible price
- Limited financing options leave small businesses unable to bear production costs
- Payment sent months after receiving goods
Noonday’s approach:
- Cost of goods mutually agreed upon according to Fair Trade standards to ensure artisans earn a fair income
- 50% of cost paid months in advance, allowing Artisan Business Partners to purchase materials and provide steady income
- The remaining payment sent promptly upon receiving products
Additionally, Noonday is a Certified B Corporation, meeting rigorous standards of social and environmental performance, accountability, and transparency. They operate with a “stakeholder model” where everyone involved—artisans, retail partners, home office staff, and customers—can flourish together, rather than only prioritizing shareholders.
AGM: How do you balance sustainability, ethical production, and quality while growing to meet demand?
Noonday: This has been one of Noonday’s greatest challenges. During a period of rapid growth, Noonday faced an inventory crisis when demand didn’t match supply projections. Rather than immediately cutting orders—which would have devastated their artisan partners— they continued placing orders using an extended line of credit, even when they had excess inventory. This decision reflected their core value: “your fates are all tied together, so no decision can be made in a vacuum.”
The key principles include:
- Intentional collaboration: Recognizing that business decisions impact real people and communities.
- Transparent communication: When challenges arise, openly dialoguing with all stakeholders.
- Long-term partnerships: Providing capacity building, responsible financing, and steady work over years.
- Limited quantities: Producing thoughtfully rather than chasing fast fashion.
- Environmental consciousness: Reusing and recycling whenever possible, honoring the earth.
AGM: How has the Sunrise and Sunshine Scholarship program made a difference, and can you share a story of its impact?
Noonday: The scholarship program embodies Noonday’s belief that children should be cherished. Tushabe’s story is the flagship example—she became the first high school graduate through the program after receiving support to attend a specialized boarding school in Uganda.
The program was created after Noonday recognized that even with fair wages, artisans’ children often still struggled to access quality education. The scholarships go beyond financial support—they address holistic needs, breaking cycles of stigma and creating pathways to futures these children might never have imagined. The program reflects Noonday’s commitment to multi-generational impact, not just immediate economic relief.
AGM: In what ways do you include artisan voices in the design process, not just as producers, but as creative collaborators?
Noonday: Noonday refers to their partners as “Artisan Entrepreneurs” intentionally—they’re not just producers, but co-creators. The relationship involves:
- Collaborative design: Working together to create products that honor traditional techniques while appealing to contemporary markets.
- Mutual input: Artisans bring their traditional heritage techniques and cultural knowledge to the design process.
- Direct relationships: Through our international travel experiences, retail partners and customers can visit artisan workshops, creating authentic connections across continents.
- Celebrating cultural heritage: Designs honor and help preserve traditional techniques rather than imposing Western aesthetics.
The first Rwandan group Jessica worked with started in sewing school not knowing what they’d make—it was discovered together. Their first products were simple drawstring bags, which evolved over 15 years into a thriving workshop producing diverse products. This organic growth reflects true collaboration.
AGM: What training or resources do you provide to help retailers share your products and mission effectively?
Noonday: Our wholesale training and selling support program has been thoughtfully designed to make it simple and seamless for retailers to share the Noonday story and mission with customers. We know Noonday is just one of many brands in a shop, so our approach ensures staff can highlight our impact without added pressure, while still bringing our important mission to life. Below are several things we provide and do to ensure this process is easy!
- Marketing materials: Digital assets, artisan stories, and social media content to help retailers authentically share Noonday’s mission with their customers.
- Product QR codes: Each product comes tagged with a QR code that customers can scan while shopping to access videos and stories about the artisans, the jewelry, its creation and the community impacted. This lets customers immerse themselves in the Noonday experience with a single click—no sales associate necessary.
- Mission education: If desired, we give a deep training on the “why” behind the products— the artisan stories, the impact model, and the values that make Noonday unique.
- Merchandising support: Guidance on displaying and curating Noonday products alongside their existing collections. We are currently in the process of creating fixtures and displays, hopefully to launch fall of 2026.
- Direct artisan connection through travel opportunities: Through Noonday’s international travel program, retail partners can visit artisan workshops and meet the makers behind our products. These transformational experiences deepen their understanding of the artisans’ stories and enhance their ability to share the Noonday mission with customers.
- Community platform: Through Faire and direct wholesale channels, retailers access Net 60 payment terms, free shipping, and risk-free first orders—making it easy to test Noonday products.
AGM: Could you share an example of feedback from artisans or customers that led to a change or innovation at Noonday?
Noonday: We live and breathe by feedback at Noonday! One situation comes to mind from many years ago when we experienced an excess of inventory and needed to scale back orders, Jalia (our Ugandan partner) independently shared her concerns with the community, leading to questions throughout their network. Rather than defensive posturing, this feedback led to:
- Enhanced communication protocols: Recognizing the need to proactively communicate with all stakeholders during challenges.
- Meaningful dialogue practices: Learning to listen deeply, make generous assumptions, and create safety in difficult conversations.
- Refined growth strategies: Being more careful about managing supply and demand while honoring long-term partnerships.
The breakthrough came through vulnerability—the Noonday leadership team held transparent conversations with their community, openly sharing their mistakes and inviting everyone to move forward together. This transparency strengthened rather than weakened relationships.
Additionally, feedback from artisan partners requesting support beyond wages led to the creation of the Flourishing World Initiative—a corporate community-support program addressing needs like healthcare emergencies, education, and other holistic support. Through that program we have now invested 1.5M dollars above and beyond what we already do.
AGM: Looking ahead, how does Noonday hope to expand its impact through new markets, products, or community initiatives?
Noonday: Noonday is in an exciting transformation, pivoting to an omnichannel strategy that will multiply our impact:
- Expanding wholesale partnerships: Growing our presence in boutiques nationwide, making artisan-made goods accessible to new communities while creating steady, larger volume orders for our artisan partners.
- Strengthening direct-to-consumer: Building our digital presence through our website, creating opportunities for customers to discover our collections and connect with artisan stories.
- Scaling cultural connection through travel: Expanding our transformational international travel experiences beyond our founding community to include retail partners, customers, and anyone who wants to meet the makers. These trips create peer-to-peer connections across cultures and deepen understanding of the human stories behind handmade goods—something increasingly relevant in an AI-dominated world.
- Building community across channels: Creating recognition programs, tiered affiliate opportunities, and gathering experiences (both domestic retreats and international maker trips) that connect people who share our values.
- Deepening artisan partnerships: Continuing to provide not just orders, but capacity building, responsible financing, life-skills training, and educational support through programs like the Sunrise Scholarship.
The ultimate vision remains unchanged: A flourishing world where women are empowered, children are cherished, people have dignified jobs, and we are all connected. What’s changing is how we get there—through boutique partnerships, direct customer relationships, and transformational travel experiences that make the handmade, the authentic, and the deeply human more accessible than ever. In a world increasingly dominated by AI and mass production, Noonday’s artisan-made goods offer something irreplaceable: real human connection, authentic craftsmanship, and stories that matter.
Conclusion
At its core, Noonday is more than an accessories brand; it is a bridge between makers and marketplaces, between craftsmanship and community, between meaningful stories and meaningful purchases. For AGM members, this is a powerful reminder that what we choose to carry in our shops can do more than generate sales. They can uplift people, spark hope, and create meaningful change.
AGM members are encouraged to learn more about Noonday Collection by visiting their website at https://noondaycollection.com/ or contacting Courtney Reimer at wholesale@noondaycollection.com. For more contact information, check out our AGM vendor page.
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