Tag Archives: staff training

Staff Development

From Clocking-In to Owning Your Space: Building a Culture of Relational Hospitality in Your Golf Shop Team

Posted on by Katelyn Madsen
Blog cover image titled “From Clocking-In to Owning Your Space: Building a Culture of Relational Hospitality in Your Golf Shop Team,” overlaid on a photo of a stylish, well-organized golf shop interior at BIGHORN Golf Club in Palm Desert, California. Folded apparel, shelves, and display tables are visible in the background. AGM logo appears in the lower left corner.
03
Dec

Creating a welcoming environment in your golf shop starts with helping your staff shift from transactional service to relational hospitality.

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Business Practices, Staff Development

From “Nice Shirt” to Sold Out: A Staff Testimonial Guide for Golf Merchandisers

Posted on by Katelyn Madsen
Graphic with a speech bubble reading: "From 'Nice Shirt' to Sold Out: A Staff Testimonial Guide for Golf Merchandisers." The background includes light icons like stars, exclamation points, and chat bubbles. Five AGM-orange stars are displayed along the bottom, and a large AGM-orange quotation mark icon is in the top-right corner.
18
Jun

Your staff are your strongest sales tool. Use their product opinions to create testimonials that boost sales and move inventory.

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Shop Operations

Effective Merchandise Management: A Peek into Kelly Anderson’s Strategy

Posted on by Katelyn Madsen
Presentation slide titled “Merchandise Management From Baltusrol Golf Club, NJ” overlaid on an image of a retail floor plan with handwritten sticky notes.
18
Jul

Kelly Anderson leverages simple tools and keen observation to optimize merchandise management in her pro shop.

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